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Frequently Asked Questions
When will my order ship?
Orders are prepared and shipped within 1–3 business days. A tracking link is emailed once your parcel is on its way.
Do you charge for shipping?
No — shipping is free on all orders.
What is your return policy?
You may return unworn items with their tags attached within 14 days of delivery, free of charge.
How do I choose the right size?
Each product page includes its own measurements and fit notes, since sizing varies by style. When in doubt, we recommend sizing up.
Which payment methods do you accept?
Credit card, debit card and cash-on-delivery options are coming soon. For pre-orders, reach us on WhatsApp.
How should I care for my pieces?
Care instructions appear on each garment's label and product page. We recommend dry cleaning for silk and cashmere.
Do you ship internationally?
Yes — we ship to Europe. Delivery takes 5–7 business days.
How can I reach you?
Through the form on our contact page, by email, or via our WhatsApp line.